I absolutely love these pieces but this is my second one in like two years. The first one lasted almost a year. This one fell apart within three weeks, bullet base separated from the glass. I sent an email in inquiring about the warranty but I got no response so I glued it back together. Then today the bullet tip separated from the other end all the crystals were lost. Beautiful piece but the quality is not great.
I'm truly sorry to hear this news. We are actively communicating with our supplier to address this issue and prevent it from happening again. We will arrange a replacement service for you, and our team will be in touch via email for further details. Thank you for your understanding.